The countdown to Christmas usually brings two things at once: excitement… and a quiet sense of panic.

Loose ends, unanswered emails, “who’s covering this?” messages, and the worry that something important will break while everyone’s away. For remote and hybrid teams, that pressure can feel even sharper when people are spread across locations, devices and time zones.

The good news is that a calm Christmas shutdown doesn’t rely on longer hours or last-minute heroics. It comes down to preparation, visibility, and using the right tools properly.

Here’s how remote teams can clock off from anywhere this Christmas, knowing everything is covered.


1. Get Clear on What’s Actually Happening While You’re Away ❄️

One of the biggest sources of stress before a break is uncertainty.
Who’s on leave? Who’s on call? What happens if something urgent comes in?

Using Microsoft Teams, teams can create a simple, shared space that answers those questions clearly:

  • A pinned post outlining Christmas opening hours 🎄

  • A shared rota or availability table 📅

  • Clear escalation routes for genuine emergencies 🚨

Pair this with Out of Office replies in Outlook, aligned across the business, so customers and suppliers get a consistent message rather than mixed signals.

When expectations are set early, inbox anxiety drops fast.


2. Centralise Key Documents (and Stop Relying on “That One Person”) 🎁

If important files live on individual laptops, someone will inevitably need access while that person is halfway through a mince pie.

Storing documents in SharePoint and OneDrive means:

  • Policies, contracts and procedures are accessible from anywhere 🌍

  • Version history prevents accidental overwrites 🔁

  • Permissions ensure sensitive data stays protected 🔒

For remote teams, this removes the single-point-of-failure problem and keeps work flowing even when people are off.


3. Automate the Small Stuff Before It Becomes Big Stuff ⏰

Christmas issues are rarely dramatic. They’re usually small things that snowball because no one’s around to answer quickly.

This is where Microsoft Power Automate quietly earns its keep:

  • Auto-routing enquiries to shared inboxes 📬

  • Triggering alerts for priority emails ⚠️

  • Logging requests or incidents without manual input 🤖

Less manual handling means fewer things slip through the cracks while teams are offline.


4. Let Copilot Do the Heavy Lifting Before You Go ✨

No one wants to spend Christmas Eve trawling emails or summarising meetings.

With Microsoft 365 Copilot, teams can:

  • Summarise long email threads instantly 🧠

  • Pull key action points from Teams meetings 📝

  • Draft handover notes in minutes rather than hours ⚡

It’s not about replacing people. It’s about helping everyone finish properly, rather than carrying mental to-do lists into their time off.


5. Lock Things Down Without Locking People Out 🔐

Security incidents love quiet periods. Fewer people watching means more risk.

Before closing down, it’s worth reviewing:

  • Multi-Factor Authentication across all users 🔑

  • Conditional access for overseas or unusual logins 🌐

  • Device security for laptops and mobiles 💻📱

Using Microsoft’s built-in security tools within Microsoft 365, businesses can reduce risk without disrupting genuine access for remote staff who may be working flexibly over the holidays.


6. Make “Switching Off” an Actual Outcome, Not Just a Phrase 🎄

A proper Christmas break shouldn’t rely on checking emails “just in case”.

When communication, documents, automation and security are all aligned, remote teams can genuinely clock off — whether that’s from the sofa, a different country, or not at all until January.

The aim isn’t perfection. It’s confidence.

Confidence that:

  • Nothing critical is hidden in someone’s inbox 📩

  • Access is where it should be ✅

  • If something does happen, it’s handled calmly ❄️


🎅 Ready for a Calmer Christmas Shutdown?

If you’re not sure whether your Microsoft setup is working for you, or just ticking along, a quick review before the festive break can make all the difference. At SMS, we help businesses get more out of Microsoft 365, from remote working and collaboration to security and automation, so switching off doesn’t feel risky. Because Christmas should start with closing the laptop and not worrying about it.

📞 Call us on 01925 818448 📧 Email sales@smsbusinesscloud.com 🛒 Or buy online 24/7 at