Microsoft 365 Copilot is powerful. But on its own, it is not the starting point.

Copilot works best when it sits on top of a well-structured, secure and properly configured Microsoft 365 environment. Without that foundation, AI can surface the wrong data, inherit poor permissions or amplify inefficiencies that already exist.

At SMS, we see Copilot as an accelerator, not a shortcut.

Copilot Is Only as Good as Your Microsoft 365 Setup

Copilot operates within your tenant. It pulls context from:

  • SharePoint and OneDrive

  • Teams conversations

  • Outlook emails and calendars

  • Word, Excel and PowerPoint documents

  • Existing permissions and access controls

If your security baseline is weak, legacy authentication is enabled, admin roles are over-allocated or data is poorly structured, Copilot will reflect that.

Before deploying Copilot, businesses should review:

  • MFA enforcement and conditional access policies

  • Admin role assignments and least-privilege access

  • SharePoint and Teams permission structures

  • Sensitivity labels and data governance

  • Secure Score and identity configuration

  • Backup and resilience planning

Copilot does not fix these issues. It works within them.

That is why security comes first.

From Secure Foundation to Practical Value

Once your Microsoft 365 environment is secure and structured properly, Copilot becomes a genuine productivity driver.

It can:

  • Draft emails and proposals using real internal context

  • Summarise Teams meetings and action points

  • Analyse Excel data instantly

  • Create structured documents from simple prompts

  • Surface insights buried across your organisation

This is where Copilot’s next phase really matters.

It is not about replacing people. It is about removing friction so your teams can focus on what truly matters.

As Copilot and its AI agents become more contextual and capable, AI is no longer a separate tool. It becomes embedded directly into everyday work.

Where SMS Adds Value

Deploying Copilot is not just assigning licences.

At SMS Business Cloud, we help businesses:

  • Assess whether their Microsoft 365 setup is Copilot-ready

  • Strengthen security and identity foundations

  • Structure permissions correctly

  • Identify high-impact use cases

  • Roll out Copilot in phases

  • Train teams on practical, real-world usage

We turn Copilot from a licence cost into measurable productivity gains.

Copilot Pricing

Microsoft 365 Copilot is available at:

£24.26 per user, per month

But the real question is not the price.
It is whether your environment is ready to maximise its value.

Ready to Work Smarter with AI in 2026?

If you are considering Copilot, now is the time to:

  • Review your Microsoft 365 security baseline

  • Clean up permissions and data structure

  • Identify the teams that will benefit first

  • Plan a structured rollout

AI is moving fast. The businesses that gain the most are the ones that implement it properly.

Speak to SMS About Copilot Today

If you would like to understand where Copilot fits into your Microsoft 365 setup, we are here to help.

📞 Call us on 01925 818448
📧 Email sales@smsbusinesscloud.com
🛒 Or buy online 24/7 via our cart

Let SMS help you secure, deploy and unlock the real value of Microsoft 365 Copilot.