Need support?

Our award winning UK customer support team is here for you 24/7/365. For orders, contact us via email on or call 01925 818448 for friendly help & advice.

Award Winning Support

SMS – Always there for you

Our expert support team are there for you 24/7/365 via our easy-to-use control panel or 9-5, Mon-Fri by phone.
For friendly advice & new orders, our sales team will be happy to talk to you.

System Status

You can find details of any service issues or planned maintenance on our system status page.

Browse Support Articles & Guides

You might find the answer to your question by visiting our Knowledgebase, this contains useful articles on guides for all our products and services.


For all the latest support updates, you can find these on our announcements page.

Raise a Support Ticket

You can raise a support ticket with our award-winning UK technical support team via our portal 24/7/365

Call Us

You can call our award-winning UK technical support team 5 days a week 9-5 (excluding Bank Holidays) on 01925 818 252

Why choose SMS for your cloud services?

Here’s why you should consider SMS first when looking for a cloud applications provider.

Still have questions?

To take your first step click on the link to open a chat or fill in the following enquiry form.

Alternatively, email or call us on 01925 818448.

Are you happy for SMS to contact you in the future? We never pass on your details to third-parties.

You’ll always have up-to-date versions of the full suite of Microsoft Office applications. Includes Word, Excel, Outlook, PowerPoint, Teams, Exchange, Access*, OneNote, OneDrive + 1TB cloud storage.

On all of your devices

Install on up to five devices per user. Work from local versions on desktops and laptops, or through apps and browsers on mobiles and tablets.

A Microsoft Office 365 email hosting plan offers a wealth of features which enable collaboration and communication while ensuring the security and compliance of your data. As a Microsoft Gold Partner, SMS provides all Microsoft Office 365 services at the best prices, with the best in UK support from our experienced technical engineers.

Instant communication

Keep in touch by email with large 50 GB Exchange mailboxes or instant message and video conference with Microsoft Teams.

Shared calendars and tasks

Outlook & Microsoft Teams features help you stay up to date with your colleagues.

OneDrive online storage

Easy collaboration and document sharing with 1 TB OneDrive storage.

Our mission is to ensure fantastic customer service from choosing and setting up your solution through to helping you to use the features. At SMS, we remove the technical burdens giving you a hassle-free experience from day one.

Safe & Secure – Email encryption

Maintain peace of mind with SSL/TLS encryption on all of your emails.

Secure data centres

Your information is stored in data centres that are accredited with the highest levels of data safety in Europe. Want to move your mailboxes to Microsoft Office 365 but worried about downtime or mail loss? Our specialist team of migration experts have moved many thousands of mailboxes successfully with no data loss.

Latest news

Stay up to date on cloud services with the latest news and the expert views of our team.