Professional Services & IT Help

Let Us Handle IT From Here

27,000+

Services overseen by our team

365

Support available from our UK‑based team

Struggling with IT headaches? From Outlook drops and OneDrive sync errors to endless password prompts or full migrations, our team brings 20 years of proven expertise to fix issues fast and keep your business running smoothly.

20+

Years of Trusted IT Expertise

Here are just a few ways our Professional Services Team can help…

Our dedicated team is on standby to assist you in leveraging the power of cloud computing for your organisation. No challenge is too great or small

Problem Solving

Get fast, expert help with everyday IT issues so you can stay productive.

Outlook & OneDrive Fixes: We resolve connection and sync issues to keep your emails and files flowing smoothly.

Computer Health Check: Slow device? We can remotely optimise performance for a faster, more reliable experience.

Software Support: From installation to updates, we ensure essential tools run correctly without disruption.

Migration

Move to modern platforms with our specialist migration services.

On‑Premises to Cloud: Seamless, secure server migration for better scalability and efficiency.

Website Migration: Optimise your WordPress site with faster load times and improved performance.

Office 365 Migration: Effortless data transfer to Microsoft 365 for enhanced productivity and collaboration.

Configuration

Ensure your devices, apps and services are set up correctly and running at their best.

Mobile Device Support: We troubleshoot and optimise devices used for remote work.

Email Configuration: Fix setup issues and restore smooth sending/receiving.

Website Security: Identify vulnerabilities and apply essential updates to strengthen your site’s protection.

Tech issues starting to pile up already?

Explore our complete service range to see how we can help, or contact our experts for immediate assistance.

or call us on 01925 818448

Full Service Catalogue

Professional Services

Microsoft 365 Security Review

Understand your security posture and uncover hidden risks.

Our Microsoft 365 Security Review gives you a clear, expert assessment of your security posture, covering authentication, email protection, identity access and threat monitoring.

20 Years of Experience

With two decades of proven cloud and security experience, we deliver practical, effective services that solve real‑world business challenges.

Expert Support at Low Prices

Premium‑quality expertise at a price that won’t break the bank, fast, dependable support from just £50.

Need Something Specific?

Our experts can assist with any task, setup, migration, or security enhancement.

Contact our team →

Don’t Just Take Our Word For It…

See how our Professional Services have made a real difference. From boosting security to streamlining workflows, our clients share their experiences and the tangible results they’ve achieved.

As an initial attempt, I faced persistent password prompts. An SMS expert provided remote assistance, fixing the problem, and configuring my email. Support was invaluable.

⭐⭐⭐⭐⭐

Isaac R

We have just completed a migration with these guys, and they could not have been more helpful. We rely heavily on email for our investment and commercial property business, and SMS went above and beyond to help us.

⭐⭐⭐⭐⭐

Patrick

An extremely informative professional service session was carried out and solved my issue promptly!

⭐⭐⭐⭐⭐

Phil Marshall

Great service quickly solved my issue so I was up and running again. Easy to understand. Thank you!!

⭐⭐⭐⭐⭐

Leigh Nelson

Contact Our Team to Get Started

Tell us a little about what you need and our team will get back to you shortly. Or alternatively contact with us through our email or give us a call 01925 818448

    • Expertise You Can Trust

    • Exceptional Value

    • Friendly Remote Assistance

    Frequently Asked Questions

    We understand that our expertise is what you’re investing in, but our services are designed to be cost‑effective. We focus on delivering the right solutions without unnecessary extras, giving businesses reliable support at a fair and predictable price.

    Two decades in the industry means we’ve solved a wide range of real‑world IT challenges and can apply that knowledge to deliver reliable, proven solutions.

    Our UK‑based support team is available 24/7, 365 days a year. You’ll always speak directly with a friendly, knowledgeable member of our team — never an outsourced call centre — so your issues can get resolved quickly and with a personal touch.

    We focus on practical solutions, clear communication, and long‑term client relationships rather than one‑size‑fits‑all packages.

    Yes — we’re a Microsoft Modern Work partner and Cyber Essentials accredited. That means our services follow recognised best‑practice standards for security, productivity, and cloud‑based working. Clients get peace of mind knowing their systems are supported by a team that meets strict UK security requirements and is trusted by Microsoft to deliver modern workplace solutions.

    Why choose SMS for your cloud services?

    Need help deciding? or need to get up and running right now?

    Call our friendly UK team on 01925 818448

    email: sales@smsbusinesscloud.com

    or buy online 24/7 at https://portal.smsbusinesscloud.com

    We specialise in getting you up and running quickly with all the support you need

    We really care

    We take the time to understand your requirements and only recommend services that will be of positive benefit & best value.

    We're the cloud experts

    We were around before the cloud was even called the cloud. We really know our stuff and all our colleagues are experts in their field.

    We're fully UK based

    No more offshore call centres or people reading scripts. You will always get straight through to a UK based expert.

    We're always here

    SMS has 24/7/365 UK based support included as standard, always. We are always there for you.

    We make it simple

    We’re committed to taking the very best technology and making it simple to use. We will look after the tech so you can look after your business.

    We're part of your team

    We believe in working closely with you, understanding your needs and always delivering the best value.

    Get in Touch!

    Ready to talk? Get in touch with our form.

    Alternatively, email sales@smsbusinesscloud.com or call us on 01925 818448.

    Please note: this form is for new customers to contact our sales department.

    Existing customers should open a ticket on their portal. That will prioritise your query and ensure a response from the appropriate team.

    Are you happy for SMS to contact you in the future? We never pass on your details to third-parties.

    The full office package – always the latest versions

    You’ll always have up-to-date versions of the full suite of Microsoft Office applications. Includes Word, Excel, Outlook, PowerPoint, Teams, Exchange, Access*, OneNote, OneDrive + 1TB cloud storage.

    On all of your devices

    Install on up to five devices per user. Work from local versions on desktops and laptops, or through apps and browsers on mobiles and tablets.

    A Microsoft Office 365 email hosting plan offers a wealth of features which enable collaboration and communication while ensuring the security and compliance of your data. As a Microsoft Gold Partner, SMS provides all Microsoft Office 365 services at the best prices, with the best in UK support from our experienced technical engineers.

    Instant communication

    Keep in touch by email with large 50 GB Exchange mailboxes or instant message and video conference with Microsoft Teams.

    Shared calendars and tasks

    Outlook & Microsoft Teams features help you stay up to date with your colleagues.

    OneDrive online storage

    Easy collaboration and document sharing with 1 TB OneDrive storage.

    Our mission is to ensure fantastic customer service from choosing and setting up your solution through to helping you to use the features. At SMS, we remove the technical burdens giving you a hassle-free experience from day one.

    Safe & Secure – Email encryption

    Maintain peace of mind with SSL/TLS encryption on all of your emails.

    Secure data centres

    Your information is stored in data centres that are accredited with the highest levels of data safety in Europe. Want to move your mailboxes to Microsoft Office 365 but worried about downtime or mail loss? Our specialist team of migration experts have moved many thousands of mailboxes successfully with no data loss.

    Word 365

    The word processor you know and love. Write letters, document your work, develop manuals and other long-form content.

    Excel 365

    Best application for building spreadsheets. Analyse data, develop models and create powerful visualisations.

    PowerPoint 365

    The world’s favourite application for building compelling presentations. Showcase the results of your analysis visually.

    Outlook 365

    Most fully featured email application. Manage your emails, appointments and tasks with Outlook.

    Teams

    Connect internally or externally easily and seamlessly. Tools for instant messaging, chat, video conferencing and screen sharing.

    Exchange

    Microsoft Exchange is the powerful email server technology powering your Microsoft Outlook client. Used by companies all around the world to manage their corporate email systems.

    Microsoft Access

    Create and manage your own database applications easily. Save time with pre-built app and spreadsheet templates.

    OneNote

    Capture your creativity and organise your thoughts with handwritten notes, drawings, screenshots, photos and videos. Collaborate on projects and documents.

    OneDrive

    Store documents online and access them from anywhere. Share files with team members and collaborate in real time.

    Latest news

    Stay up to date on cloud services with the latest news and the expert views of our team.